Comprehensive It Support For Small Businesses In Baltimore And Washington DC
We help local business owners eliminate downtime, stop cyber threats, and get expert support in under 5 minutes — with clear communication and zero tech headaches.
It Health Checklist For Small Business Owners
Make sure your current IT provider isn’t putting your business at risk. Our checklist helps you quickly spot gaps, threats, and IT weak points that matter.
Safeguard
Financial Data
Protect sensitive customer, payment, and business data with proactive cybersecurity.
Stop
Surprise Threats
Prevent ransomware, phishing, and downtime — with fast response times and early threat detection.
Focus
on Growth
Kiss tech distractions goodbye so you can lead your team and grow your business with clarity.
You’re a business owner, not a tech manager
At CISPOINT, we know that you want to be a respected business leader who takes care of your team and focuses on growing your company.
In order to do that, you need an IT partner who is responsive, communicates clearly, and has your best interests at heart.
The problem is your current IT provider is unresponsive and you're still dealing with tech issues that interrupt your business, which makes you feel frustrated and anxious because you're paying for IT help but still losing time and sleep over tech issues.
We believe IT should make your life easier — it's wrong that you're still wasting time and energy on technology problems you're already paying someone to fix.
We understand how frustrating it is when your IT provider doesn’t respond quickly and you’re left scrambling to fix issues yourself, which is why we answer every call with a live technician, guarantee a 5-minute response time, and have supported small businesses in the Baltimore/DC area for over 10 years.
Here’s how we do it:
1
Schedule a FREE discovery call so we can learn about your goals and challenges.
2
Get an IT assessment tailored to your systems, risks, and workflow.
3
Implement your custom IT plan with our team as your ongoing, fully focused IT partner.
So, schedule your free discovery call today.
See what other business owners are saying about us…
"CISPOINT stands out from other IT firms in several ways. Their promptness in addressing IT issues without excessive charges sets them apart. Unlike previous experiences with firms that charged for every small issue, CISPOINT's approach is refreshing. They focus on resolving issues efficiently the first time, ensuring minimal disruption to our operations."
Barbara H
Skin Oasis Dermatology
"Compliance is a paramount concern for us, and CISPOINT's cybersecurity Subject Matter Experts (SMEs) have been instrumental in understanding and meeting our compliance requirements. Their proactive approach ensures audit-ready compliance, offering us peace of mind.”
Lisa G
COMSO, Inc.
"CISPOINT's impact on our network's health has been nothing short of invaluable. Since entrusting them with our IT management, the most significant benefit has been the peace of mind that accompanies their continuous network monitoring."
Eric R
Center For Dermatology & Skin Care of Maryland
About CISPOINT
Since 2010, CISPOINT has been the trusted Managed Security Service Provider (MSSP) for small and mid-sized businesses across the Baltimore–Washington DC metro area. We specialize in rightsizing your IT — delivering tailored technology solutions that align with your unique needs, not oversized systems or one-size-fits-all approaches.
Whether you're battling slow systems, security vulnerabilities, or constant downtime, our expert IT team is here to eliminate the hassle. With proactive support, top-tier cybersecurity, and a deep commitment to customer care, we make sure your business runs smarter, faster, and safer — every day.
4 Big Reasons to Choose CISPOINT
to Support Your Computer Network
We respond in 5 minutes or less, with most clients speaking to a technician in just 3.5 minutes — so your IT issues get resolved fast, often remotely, without waiting for a tech to arrive.
We offer a 100% No-Small-Print Satisfaction Guarantee — if you're not happy, we'll fix it to your standards at no extra cost, or the service is free.
No Geek-Speak — our technicians explain everything in plain English, never talk down to you, and make sure you feel confident, not confused.
Enjoy total peace of mind with 24/7/365 network monitoring — we proactively protect against viruses, hackers, and backup failures so you can focus on your business, not your IT.
Frequently Asked Questions (FAQs)
How quickly can you actually fix things when something goes wrong?
We guarantee a 5-minute response time and most issues are solved on the first call. No tickets, no long waits — just fast, clear help from a real person
Do I need to switch everything over to work with you?
Not at all. We work with your current systems, software, and setup — whether that’s Microsoft 365, QuickBooks, or something else. No big changes unless you want them.
What if I already have someone handling my IT?
That’s common. Many of our clients come to us after outgrowing a solo IT person or break/fix shop. We offer a smoother, more scalable solution with full accountability.
Are you going to speak in tech jargon I don’t understand?
Nope. We’re known for making IT simple and clear. You’ll always get straight answers in plain English — not tech-speak or sales fluff.
Can you help if I’m worried about security or compliance?
Absolutely. Whether you need help with HIPAA, PCI, or cyber insurance requirements, we assess your risks and close the gaps so you’re protected and compliant.
What’s it actually like to work with CISPOINT day-to-day?
Think of us as your IT team — just not on payroll. We respond fast, fix problems proactively, and act like a true partner who’s got your back, every step of the way.
Let’s Fix Your IT So You Can Focus on Clients
Schedule Your Free IT Health Assessment
Custom quote. No obligation. Hands-on support from Day One.
