Our CEO - Jacqui Magnes

IT that works for you

Started in 2010, CISPOINT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Baltimore-Washington DC Metropolitan. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on CISPOINT for complete IT services and support:

  • We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.
  • No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
  • 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
  • Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, CISPOINT is here to team up with you and your company for expert support.

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What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant

Meet The Core Team

Management

Zach Browning
Director of Managed Technology Solutions

Gary Monck
Marketing Manager

Helpdesk

Neil Horenburg
Project Team Lead

Jonathan Terry
Customer Support Lead

Cydney Howard
Cyber Analyst

Marketing

Jillian Lange
Business Development Representative

Dwayne Huggins
Business Development Representative

Brandon Wesley
Business Development Representative

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

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What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant