IT That Works For You

jacqui magnes

Started in 2010, CISPOINT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Baltimore-Washington DC Metropolitan. Our team of talented IT professionals can solve your IT nightmares once and for all.

Jacqui Magnes
CEO

Proactive, 24/7 Monitoring and Support

Our systems never sleep. With real-time alerts and continuous monitoring, we identify and resolve issues before they disrupt your operations — day or night.

Flat-Rate, Predictable Pricing

No hidden fees, no surprises. Our all-inclusive pricing means you can budget confidently, knowing your IT needs are covered — even during emergencies.

Industry-Specific Expertise

From EHR platforms in healthcare to financial reporting systems and dental imaging software, our team brings deep experience to the systems that matter most in your day-to-day

Compliance-Driven IT Solutions

We understand the strict requirements your business must meet. Whether it’s HIPAA, CMMC, FINRA, or FTC compliance, we align every solution with your regulatory landscape — and keep it that way.

Local Presence. National-Grade Standards.

We proudly serve the Baltimore–Washington DC metro, combining hands-on responsiveness with enterprise-level cybersecurity and cloud expertise.

Right-Sized Solutions That Scale With You

Your business is unique — your IT should be too. We tailor every package to fit your infrastructure, compliance needs, and growth plans.

Trusted by Regulated Businesses Since 2010

CISPOINT has been providing secure, scalable, and compliance-ready IT services to small to midsize businesses across the Baltimore–Washington DC metro area since 2010. From HIPAA-compliant healthcare providers to financial firms and rapidly growing small-medium businesses, organizations across regulated industries trust us for proactive IT support, network security, cloud backups, and managed email protection. Our long-standing commitment to the region is built on reliability, deep industry expertise, and the belief that your technology should fuel your growth — not slow it down.

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Years of experience providing Baltimore/Washington DC businesses with reliable IT solutions

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Clients exceptionally served throughout the Baltimore/Washington metro area

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Customer satisfaction with our commitment to excellent service

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Meet The Core Team

Management

Gary Monck
Marketing Manager

Jeremy Lemke

Jeremy Lemke
Director of IT Operations

IT Professionals

Sam Keener
Senior Systems Engineer – Cloud & MSP Ops

Jonathan Terry
Tier II Technician
Customer Support Lead

david souza

David Souza
Tier I Technician

josh simpson

Josh Simpson
Tier II Technician

Cybersecurity Professionals

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Cydney Howard
Cyber Security Compliance Solutions Consultant

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Zach Browning
CMMC Certified Professional

Marketing

Elvina Desouza
Business Development Representative

Jose Beltran
Business Development Representative

Victor DiMeo
Business Development Representative

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Lauren Link
Digital Marketing Specialist

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

OUR VALUES

“In an ever-changing business environment marked by shifting societal expectations and priorities, corporate values serve as a steadfast anchor for CISPOINT. They offer stability and resilience, navigating the company through challenges and fluctuations while upholding a steadfast sense of purpose. These guiding principles are integral to shaping CISPOINT’s overarching ethos, impacting our employees, our customers, our partners, the mission, and our dedicated commitment to supporting veterans and the community through our charitable initiatives.” – Words from our CEO

INTEGRITY

CISPOINT and our employees follow strong moral and ethical principles that extend into all areas of work, such as decision-making, interacting with colleagues, and serving our customers and clients.

AGILE SOLUTIONING

CISPOINT’s leaders, managers and employees make every effort to understand the changing IT environment, be innovative, and anticipate our customer’s needs. Our team has the ability to quickly understand, adapt and change a course of solutioning.

DIVERSE TEAMWORK

CISPOINT utilizes our diverse team’s different backgrounds and skills to collaborate toward achieving our company goals. Diverse individuals bring diverse solutions leading to a more informed decision-making process and improved results.

TRANSPARENT COMMUNICATION

CISPOINT encourages our employees to communicate openly and increase the sharing of ideas, fostering a more collaborative and trustworthy work environment. Being more informed allows for more innovation.

EXCEPTIONAL PERFORMANCE

CISPOINT expects exceptional performance on the individual, team, and corporate levels. Every employee is held to the highest standards and is expected to perform consistently and exceed our customers’ expectations.

Free Report Cover Image

What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant