Safeguard
Patient Data
Encrypt and back up sensitive medical records to meet HIPAA standards and secure patient information.
Prevent
Cyber Threats
Protect your practice from ransomware, phishing, and other attacks with advanced security measures.
Ensure Practice Continuity
Keep your office running smoothly with 24/7 monitoring, rapid IT support, and dependable data recovery.
You're a Healthcare Provider, Not a Tech Manager
At CISPOINT, we know that you want to be a trusted healthcare provider who protects patient data, supports your team, and focuses on delivering quality care.
In order to do that, you need an IT partner who understands healthcare technology, responds quickly, and keeps your practice HIPAA compliant without the headaches.
The problem is your current IT provider is slow to respond, doesn’t understand healthcare systems, and leaves you unsure if your practice is truly protected, which makes you feel frustrated and worried that you're paying for peace of mind but still lying awake thinking about tech issues.
We believe IT should make your life easier, not harder—it’s wrong that you have to stress about technology when you’re paying someone to handle it.
We understand how frustrating it is when IT problems interrupt patient care and your provider doesn’t respond quickly, which is why we specialize in healthcare IT, support practices daily, respond in under 5 minutes on average, and back everything with a 100% satisfaction guarantee.
Here’s how we do it:
1
Schedule a
free discovery call
So we can learn about your practice and current challenges.
2
Get a
HIPAA and IT assessment
Tailored to your healthcare systems and workflows.
3
Implement your
custom support plan
We handle everything; you stay focused on patients.
So, schedule your free 15-minute healthcare IT discovery call today.
We don’t just understand IT—we understand healthcare IT.
See what other business owners are saying about us…
"CISPOINT stands out from other IT firms in several ways. Their promptness in addressing IT issues without excessive charges sets them apart. Unlike previous experiences with firms that charged for every small issue, CISPOINT's approach is refreshing. They focus on resolving issues efficiently the first time, ensuring minimal disruption to our operations."
Barbara H
Skin Oasis Dermatology
"CISPOINT's impact on our network's health has been nothing short of invaluable. Since entrusting them with our IT management, the most significant benefit has been the peace of mind that accompanies their continuous network monitoring."
Eric R
Center For Dermatology & Skin Care of Maryland
About CISPOINT
Since 2010, CISPOINT has been the trusted Managed Security Service Provider (MSSP) for small and mid-sized businesses across the Baltimore–Washington DC metro area. We specialize in rightsizing your IT — delivering tailored technology solutions that align with your unique needs, not oversized systems or one-size-fits-all approaches.
Whether you're battling slow systems, security vulnerabilities, or constant downtime, our expert IT team is here to eliminate the hassle. With proactive support, top-tier cybersecurity, and a deep commitment to customer care, we make sure your business runs smarter, faster, and safer — every day.
4 Big Reasons to Choose CISPOINT
to Support Your Computer Network
We respond in 5 minutes or less, with most clients speaking to a technician in just 3.5 minutes — so your IT issues get resolved fast, often remotely, without waiting for a tech to arrive.
We offer a 100% No-Small-Print Satisfaction Guarantee — if you're not happy, we'll fix it to your standards at no extra cost, or the service is free.
No Geek-Speak — our technicians explain everything in plain English, never talk down to you, and make sure you feel confident, not confused.
Enjoy total peace of mind with 24/7/365 network monitoring — we proactively protect against viruses, hackers, and backup failures so you can focus on your business, not your IT.
Frequently Asked Questions (FAQs)
Do you understand the unique needs of medical practices like mine?
Yes — we specialize in supporting private healthcare practices. Our team is trained on EHR systems like AthenaHealth, Kareo, and eClinicalWorks, and we build every support plan with HIPAA compliance, patient flow, and clinical uptime in mind.
How fast is your response time if we have an IT issue during office hours?
Our average response time is under 5 minutes — and you’ll speak directly to a technician, not get stuck in a ticket queue or voicemail loop. We know that even 15 minutes of downtime can throw off your entire patient schedule.
Can you help us with HIPAA compliance and audit readiness?
Absolutely. We conduct full HIPAA risk assessments, provide documentation support, and monitor compliance year-round. We also offer a free HIPAA Readiness Checklist to help identify gaps in your current IT setup.
What happens during the free discovery call?
We’ll ask a few questions about your current systems, vendors, and concerns — then give you a high-level risk snapshot. It’s not a sales pitch. You’ll walk away with real insight, even if you don’t hire us.
Are you familiar with Dentrix, Eaglesoft, or Open Dental?
Yes. We support all major dental practice management software and understand how they tie into imaging systems, backups, and HIPAA compliance requirements.
What makes HIPAA compliance different for dental offices?
Dental offices often rely on specialized software and have fewer internal IT resources, which makes compliance harder to maintain. Our team focuses on securing small practice environments without overcomplicating the solution.
What if our office manager handles the tech stuff right now — do we still need you?
Yes — and your office manager will thank you. We take tech responsibilities off their plate so they can focus on patients, scheduling, and operations. We'll partner with them, not replace them, to make IT one less thing to worry about.
Are there long-term contracts or cancellation fees?
Nope. We don’t believe in locking clients into rigid contracts. We earn your trust by delivering results, not through fine print. You can scale services up or down as your practice grows.
What exactly do you do that our current IT provider doesn’t?
Most clients come to us after feeling ignored, overwhelmed, or burned by previous IT companies. We combine healthcare-specific knowledge, lightning-fast support, and proactive protection — with zero tech jargon and 100% accountability.
What kind of issues do you find most often in dental practices?
Common problems include unencrypted backups, insecure email, shared user logins, and outdated antivirus. These seem small — until there’s an audit or a breach.
Is there a cost for HIPAA remediation or IT support after the call?
The discovery call is free. If you need remediation or managed IT, we’ll outline clear options with no surprises — and we back everything with a 100% satisfaction guarantee.
We already have an IT guy. Can you still help us?
Yes. Many clients come to us for a second opinion, compliance help, or to support their existing IT provider with dental-specific knowledge and faster response times.
Let’s Fix Your IT So You Can Focus on Patients
Schedule Your Free Healthcare IT Assessment
Custom quote. No obligation. Hands-on support from Day One.
