IT That Works For You
Started in 2010, CISPOINT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Baltimore-Washington DC Metropolitan. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on CISPOINT for complete IT services and support:
we respond in 5 min or less
Tech problems shouldn’t mean downtime or frustration. At CISPOINT, we connect you with real technicians in under four minutes—no call centers, no bouncing between departments.
Most fixes happen remotely and securely, so your day isn’t interrupted. It’s support that respects your time and keeps your business moving.
100% no-small-print satisfaction guarantee
You deserve support that puts you first. That’s why our services come with a no-risk guarantee: if you’re not satisfied, we’ll make it right—no excuses, no surprise charges.
Still not happy? You don’t pay. It’s that simple. Because great service shouldn’t just be expected—it should be guaranteed.
no geek-speak
We don’t do tech-speak or jargon. Just honest, easy-to-understand help from people who speak your language.
Our team respects your time, your expertise, and your business. We’re here to solve problems—not to confuse you or talk down to you. Because great IT support should feel like a partnership, not a lecture.
24/7/365 network monitoring
Cyber threats don’t take breaks—and neither do we. With 24/7 monitoring, we keep a constant eye on your systems, so you don’t have to.
From updates to backups to threat protection, we handle it all behind the scenes. You stay protected and focused on your business, We got your IT.
FREE GUIDE
What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant
Meet The Core Team
Management
Gary Monck
Marketing Manager
Jeremy Lemke
Director of IT Operations
Helpdesk
Zach Browning
Cybersecurity Compliance Solutions Consultant
CMMC Certified Professional
Sam Keener
Tier II Technician
Jonathan Terry
Tier II Technician
Customer Support Lead
Cydney Howard
CMMC Certified Professional
Cyber Analyst
David Souza
Tier I Technician
Josh Simpson
Tier II Technician
Marketing
Elvina Desouza
Business Development Representative
Jose Beltran
Business Development Representative
Victor DiMeo
Business Development Representative
Lauren Link
Digital Marketing Specialist
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.
OUR VALUES
“In an ever-changing business environment marked by shifting societal expectations and priorities, corporate values serve as a steadfast anchor for CISPOINT. They offer stability and resilience, navigating the company through challenges and fluctuations while upholding a steadfast sense of purpose. These guiding principles are integral to shaping CISPOINT’s overarching ethos, impacting our employees, our customers, our partners, the mission, and our dedicated commitment to supporting veterans and the community through our charitable initiatives.” – Words from our CEO
INTEGRITY
CISPOINT and our employees follow strong moral and ethical principles that extend into all areas of work, such as decision-making, interacting with colleagues, and serving our customers and clients.
AGILE SOLUTIONING
CISPOINT’s leaders, managers and employees make every effort to understand the changing IT environment, be innovative, and anticipate our customer’s needs. Our team has the ability to quickly understand, adapt and change a course of solutioning.
DIVERSE TEAMWORK
CISPOINT utilizes our diverse team’s different backgrounds and skills to collaborate toward achieving our company goals. Diverse individuals bring diverse solutions leading to a more informed decision-making process and improved results.
TRANSPARENT COMMUNICATION
CISPOINT encourages our employees to communicate openly and increase the sharing of ideas, fostering a more collaborative and trustworthy work environment. Being more informed allows for more innovation.
EXCEPTIONAL PERFORMANCE
CISPOINT expects exceptional performance on the individual, team, and corporate levels. Every employee is held to the highest standards and is expected to perform consistently and exceed our customers’ expectations.
What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant
